Outfit By Lusha Dubai

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Shipping & returns

📦 Shipping & Return Policy

  • Custom-Made Frocks: Tailored specifically for you. ALL SALES ARE FINAL. No Returns, No Exchanges, and No Refunds under any circumstances.
  • Ready-to-Wear: Exchange only within 3 days of delivery. Items must be unused, unwashed, and with original tags attached. Customer bears all return shipping charges.
  • Payment: 100% Advance Payment Only. We do not offer Cash on Delivery (COD).
  • Mandatory Claim Rule: A continuous, unedited Unboxing Video is REQUIRED for any defect or wrong-item claims. Claims submitted without a valid unboxing video will be automatically rejected.

For complete details, please read our full [Return & Shipping Policy].